top of page

Privacy Policy

Introduction

 

Welcome to NWAD Hobby, a division of TotalParts Co. Ltd. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our website and services. By accessing our online store and utilizing our services, you agree to the collection and use of information in accordance with this policy.

 

1. Information Collection

 

When you visit the NWAD Hobby site, we collect information that you provide directly to us, including but not limited to:

  • Personal Identification Information: We may collect personal identification information when you place an order, including your name, email address, phone number, postal address, and payment information. As we only accept payments through PayPal, and Stripe.

  • Order Information: Details of the products you have purchased, and any custom specifications related to custom-built RC planes.

  • Communications: Information you provide when you communicate with us via email or other contact forms on our website.

 

2. Information Use

 

The information we collect from you may be used in the following ways:

  • To Process Transactions: The information you provide when placing an order is used to fulfill any orders placed on the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To Communicate with You: We use your information to communicate with you about your order, answer your queries, update you on our policies, or inform you of any changes to our services.

 

3. Information Protection

 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  • Secure Data Handling: All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential.

 

4. Data Sharing and Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to those trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

 

5. Third-Party Services

 

In particular, remember that certain providers may be located in or have facilities that are located in different jurisdictions than either you or us. If you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

6. User Rights

 

You have the right to access, correct, amend, or delete any personal information we have about you. If you would like to exercise this right, please contact us at support@nwad.store.

 

7. Changes to This Privacy Policy

 

We reserve the right to update or change our Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

 

8. Contact Us

 

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

 

Effective Date:  Jan 1, 2024

 

Thank you for choosing NWAD Hobby, and we are committed to protecting your privacy as we provide you with the best possible online experience.

bottom of page